Service History

What gets published to vessel owners, privacy rules, and company-private data.

Last updated: February 2026

Overview

Service history is the vessel-level, owner-visible record of work performed on a vessel. It is separate from your company's internal work order data. Nothing is shared with a vessel owner automatically — Company Admins must explicitly publish a service summary after a job is complete.

What Gets Published

When publishing a service summary, you choose what to include:

  • Title (required when publishing)
  • Description of work completed
  • Completion date
  • Invoiced total (optional)
  • Selected photos (optional)

What Stays Private

The following information is never shared with vessel owners and is always company-private:

  • Internal notes and chat
  • Labour rates and hourly costs
  • Profit margin calculations
  • Time entry details (individual hours logged)
  • Internal material costs

How to Publish a Service Summary

From a completed work order, click Publish to Owner.

  1. 1Review the summary details (title, description, completion date).
  2. 2Optionally include the invoiced total.
  3. 3Select which photos (if any) to include.
  4. 4Click Publish.

Publishing is a one-time action per work order. You cannot un-publish a service summary once it has been published.

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