User Roles

Overview

VesselOne has two company-level user roles: Company Admin and Technician. The role determines what a user can see and do within your company workspace.

Company Admin

Company Admins have full access within their company workspace.

• Create, edit, and archive vessels
• Create, edit, complete, and archive work orders
• Change any work order status (including Draft → Open, and In Progress → Complete)
• View and export timesheets for all team members
• Invite, deactivate, and manage team members
• Configure company settings, branding, and rates
• Manage billing and subscription
• Publish service history to vessel owners
• View cost summaries, margins, and billing breakdowns

Technician

Technicians have restricted access focused on work execution.

• View vessels and work orders they are assigned to
• Update work order status (Open → In Progress, In Progress → Awaiting Parts/On Hold)
• Log time against assigned work orders
• Upload and caption photos against assigned work orders
• Log material usage against assigned work orders
• Post in the work order chat
• View their own time entries