Managing Rates

Company role tier rates, per-profile overrides, and how rates apply to T&M billing.

Last updated: February 2026

Overview

Hourly rates in VesselOne are configured at two levels: company role tier rates (defaults by role) and individual profile rate overrides. These rates drive T&M billing and internal margin calculations.

Company Role Tier Rates

Navigate to Settings → Rates to configure rates by role.

  1. 1Find the role you want to set a rate for (e.g. Technician, Apprentice, Admin).
  2. 2Enter the hourly rate.
  3. 3Click Save.

Company role rates apply to all team members with that role unless overridden at the profile level.

Individual Rate Overrides

If a specific team member has a different rate to the company default for their role, you can set an individual override on their profile.

  1. 1Navigate to Members and open the team member's profile.
  2. 2Click Edit Profile.
  3. 3Enter their individual hourly rate in the Rate Override field.
  4. 4Click Save.

Rate Precedence

When costing time entries, VesselOne uses this order of precedence:

  1. 1Profile rate override — if set, this rate is always used.
  2. 2Company role tier rate — used if no profile override exists.
  3. 3No rate — if neither is set, a warning is shown on the work order.
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