Uploading Photos
How to upload photos to a work order, supported formats, and storage.
Last updated: February 2026
Overview
Photos can be uploaded directly against a work order. They serve as documentation of the work performed and can optionally be shared with the customer when you send a service record.
Uploading Photos
Open the work order and navigate to the Photos tab, then click Upload Photos.
- 1Select one or more photos from your device.
- 2Wait for the upload to complete.
- 3Optionally add a caption to each photo.
- 4Click Save.
Supported Formats
- JPEG (.jpg, .jpeg)
- PNG (.png)
- HEIC (.heic) — automatically converted to JPEG on upload
Maximum file size per photo: 20MB. There is no limit on the number of photos per work order.
Photo Storage
All photos are stored securely in private cloud storage. They are not publicly accessible — all access requires authentication and is controlled by your company's privacy settings.
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